General terms and conditions of business
General Terms and Conditions (GTC) – "Ferienwohnung Alt Einbeck" Landlord: Angela Oda Hagenbuck, Lortzingstr. 8, 37574 Einbeck
1. Arrival / Departure
Arrival from 3:00 PM, departure by 11:00 AM at the latest. Arrival and departure times also apply to individually agreed weekdays. Exceeding the departure time by more than 30 minutes will result in the charge of an additional overnight stay. Other arrival and departure times can be individually agreed upon with the landlord. If the tenant does not arrive by 10:00 PM on the day of arrival, the contract is considered terminated after a period of notice of 48 hours without notification to the landlord. The landlord or their representative may then freely dispose of the property. A (partial) refund of the rent due to early departure is generally not possible.
2. Special requests and additional agreements are generally possible.
They require written confirmation from the landlord. For pets, the type and size must be stated.
3. Payment
The rental agreement becomes valid upon receipt of the deposit into the landlord's account. The deposit of 20% of the rental amount is due within seven days of receipt of the booking documents. After the deposit has been paid, the remaining amount is due 30 days before the start of the stay. If the payment deadlines are not met, the landlord may withdraw from the contract. Non-payment is considered a withdrawal and entitles the tenant to re-rent the property. Additional costs for water, electricity, and waste disposal are not charged.
4. Withdrawal
You can withdraw from the contract at any time. Withdrawal must be made in writing. In the event of cancellation, you are obligated to compensate us for any damages incurred: • From the day of booking confirmation by the landlord until the 121st day before the start of the rental period: no compensation • From the 120th day to the 61st day before the start of the rental period: deposit amount • From the 60th day to the 15th day before the start of the rental period: 50% of the total price • From the 14th day to the 8th day before the start of the rental period: 80% of the total price If you cancel less than eight days before the start of the rental period, the full price must be paid. The date of receipt of your cancellation notice is the reference date. Any amounts already paid will be offset. You may provide a replacement person who will enter into your contract under the stated conditions. Written notification is sufficient.
5. Tenant's Obligations
The tenant undertakes to treat the rented items (holiday apartment, inventory, and outdoor facilities) with care. If damage to the holiday apartment and/or its contents occurs during the rental period, the tenant is obligated to report this immediately to the property management. Defects and damage discovered upon arrival must be reported immediately to the property management; otherwise, the tenant is liable for these damages. A reasonable period of time must be allowed to remedy damages and defects. Claims for complaints not reported promptly on-site are excluded. Complaints received by the landlord only at the end of the stay or after the holiday apartment has been vacated are also excluded from compensation. In the event of any disruptions in service, the tenant is obligated to do everything reasonable within the scope of their legal obligations to help remedy the disruption and minimize any damage. On the day of departure, the tenant must remove personal belongings, dispose of household waste in the designated containers, and store clean and washed dishes in the kitchen cupboards.
6. Data Protection
The tenant agrees that, as part of the contract concluded with them, necessary personal data may be stored, modified, and/or deleted. All personal data will be treated with absolute confidentiality.
7. Liability
This advertisement was prepared to the best of our knowledge. We assume no liability for any impact on the rental property caused by force majeure, power and water outages, or severe weather. Likewise, we assume no liability for the occurrence of unforeseeable or unavoidable circumstances such as official orders, sudden construction work, or disruptions due to natural or local conditions. However, the landlord will be happy to assist in resolving any problems (to the extent possible). The landlord is not liable for the use of the provided play and sports equipment. The tenant is solely responsible for and liable for arrival and departure. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for any deliberate destruction or damage.
8. Final
Provisions Photos and text on the website or in the flyer are intended to provide a realistic description. 100% correspondence with the rental property cannot be guaranteed.